Beginning with the causes of conflict in the modern workplace, this book then takes you through the entire mediation process, providing you with clear, practical steps on how to plan and conduct a mediation to how to sustain the results ...
" - From the Foreword to the 3rd Edition, by Professor Hilary Astor Mediating with Families 4th edition provides unique insights into the theory and practice of mediation in Australia.
"This book explains how to mediate legal disputes-cases serious enough for parties to hire lawyers to represent them-and describes the techniques you can use to resolve them"--
This book contains the expertise of 28 specialists; stresses the need for mediated dispute resolution as an alternative to litigation; calls for a communitarian approach; explores conceptual foundations and conflicts resistant to mediation; ...
The book is aimed at all those with an interest in understanding why and how mediation is such an effective process in resolving such claims – claimants, healthcare professional and managers, lawyers, judges, policy-makers and mediators.
This work uses the experience of family mediation in Sweden, where it has been available for a decade, to present a model of best practice based upon what does and does not work in the actual process of mediating.